Tracksuit Movers Privacy Policy

Tracksuit Movers, LLC, and its affiliates and brands (“Tracksuit Movers,” “we,” “our,” or “us”) respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our websites, applications, and services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Scope of the Policy

This Privacy Policy applies to all visitors to Tracksuit Movers’ websites, apps, and services, including any features, tools, or offerings we provide. Please remember that your use of our Services is also subject to our Terms and Conditions.

2. Information We Collect

A. Information You Provide

We collect personal information that you provide directly to us, such as:

• Name, phone number, email, and address.
• Billing and payment details.
• Service requests, survey responses, or promotional entries.
• Contents of communications when you contact us.

B. Information We Collect Automatically

When you use our Services, we may collect:

• Cookies, analytics, and tracking data (including Google Analytics, pixels, and SDKs).
• Log data such as IP address, referral pages, browser type, and device info.
• Browsing and usage information to improve your experience.

You can modify your cookie settings in your browser. Disabling cookies may affect certain features. We honor browser Do Not Track (DNT) and Global Privacy Control (GPC) signals.

3. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve our Services.
• Process payments and transactions.
• Communicate with you, including marketing communications if you’ve opted in.
• Provide customer support and resolve issues.
• Analyze and personalize your user experience.
• Detect, prevent, and address fraud or technical issues.
• Comply with legal and regulatory obligations.

4. How We Share Your Information

We do not sell personal information. We may share information only in these cases:

• With service providers and contractors who perform functions on our behalf (e.g., IT, hosting, analytics, marketing).
• With affiliates and subsidiaries to support and improve operations.
• For legal reasons, such as to comply with subpoenas, court orders, or government requests.
• In connection with a corporate transaction, such as a merger, acquisition, or sale of assets.
• With your consent or direction.

5. How We Protect and Store Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. Access to personal data is restricted to employees and partners who need it to operate or improve our Services.

6. Your Rights and Choices

All Users

• Correction: You may request a correction of your personal data by emailing [email protected].
• Email Preferences: You may unsubscribe from marketing emails at any time, though we will still send transactional messages.
• Cookies & Tracking: You may control cookies through your browser settings.

California Residents

Under the CCPA/CPRA, you have the following rights:

• Right to Know what personal information we collect and how it is used.
• Right to Delete personal information we hold about you, subject to legal exceptions.
• Right to Correct inaccurate personal information.
• Right to Opt Out of Sale or Sharing of personal information.
• Right to Limit Use of Sensitive Personal Information.
• Right to Non-Discrimination for exercising your privacy rights.

Exercising Your Rights

You may exercise your rights by:

• Emailing [email protected]
• We will verify your identity before processing requests and respond within 45 days (with a possible 45-day extension).

“Do Not Sell or Share My Personal Information”

You may opt out at any time by:

• Emailing [email protected]

Shine the Light

California residents may also request details about how we share personal information with third parties for marketing. To request this, emailing [email protected] with the subject “Shine the Light Request.”

7. Third-Party Links and Tracking

Our Services may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their practices. Third parties may use cookies or tracking technologies; please review their privacy policies for details.

8. Children’s Data

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. Users under 18 must have parental/guardian consent to use our Services. We do not sell or share the data of minors under 16 without affirmative opt-in consent.

9. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date. Continued use of our Services indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

• Email: [email protected]